{"id":5009,"date":"2026-07-09T00:00:57","date_gmt":"2026-07-09T04:00:57","guid":{"rendered":"https:\/\/oukaap.com\/en\/?page_id=5009"},"modified":"2026-07-09T00:00:58","modified_gmt":"2026-07-09T04:00:58","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/oukaap.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Last updated: July 8, 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to Oukaap. These Terms and Conditions govern your access to and use of <strong>oukaap.com\/en<\/strong>, including our language courses, lessons, learning resources, exercises, videos, downloadable materials, community features, and related services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using Oukaap, creating an account, enrolling in a course, or accessing our content, you agree to these Terms and Conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. About Oukaap<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oukaap is an online learning platform dedicated to language education. The English version of Oukaap provides language-learning content and resources for English-speaking learners.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Oukaap may offer free courses, paid courses, digital resources, live sessions, downloadable materials, exercises, certificates, or other educational services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Acceptance of These Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By using the website, you confirm that you have read, understood, and agreed to these Terms and Conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not agree with these Terms, you should not use the website or access our courses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Eligibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You must be at least 13 years old to use Oukaap without parental or guardian consent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are under the age of majority in your country, you should use Oukaap with the permission and supervision of a parent or legal guardian.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. User Accounts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some features of Oukaap may require you to create an account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You agree to provide accurate and up-to-date information when creating your account. You are responsible for keeping your username and password confidential.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You are also responsible for all activity that occurs under your account. If you believe your account has been accessed without permission, you should contact us immediately at <a href=\"mailto:support@oukaap.com\"><strong>support@oukaap.com<\/strong><\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Courses and Learning Content<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oukaap provides educational content for language learning. We work to keep our lessons useful, accurate, and accessible, but we do not guarantee that every course, lesson, explanation, translation, pronunciation guide, or exercise will be error-free.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The content is provided for educational purposes only. Oukaap does not guarantee a specific learning result, level of fluency, exam score, job opportunity, immigration result, or professional outcome.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Course Access<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you enroll in a course, you receive access according to the conditions displayed at the time of enrollment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Access may be free, paid, limited-time, lifetime, subscription-based, or subject to specific course rules. Oukaap may update, improve, replace, or remove course content when necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may also temporarily interrupt access for maintenance, technical issues, updates, or security reasons.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some Oukaap courses or services may require payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prices, payment methods, taxes, access duration, and included services will be shown before purchase whenever applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payments may be processed by third-party payment providers. By making a purchase, you agree to the payment terms of the provider used for the transaction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Refund conditions may vary depending on the course, service, offer, or payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless a specific refund policy is clearly stated on the course page or checkout page, refund requests will be reviewed case by case.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To request a refund, contact us at <a href=\"mailto:support@oukaap.com\"><strong>support@oukaap.com<\/strong><\/a> and include your name, email address, course name, payment date, and reason for the request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. User Conduct<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When using Oukaap, you agree not to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use the platform for illegal, harmful, abusive, or fraudulent purposes;<\/li>\n\n\n\n<li>Share your account access with unauthorized users;<\/li>\n\n\n\n<li>Copy, resell, distribute, or publish Oukaap content without permission;<\/li>\n\n\n\n<li>Upload or post offensive, hateful, threatening, defamatory, or inappropriate content;<\/li>\n\n\n\n<li>Attempt to hack, damage, overload, or interfere with the website;<\/li>\n\n\n\n<li>Use automated tools to scrape, copy, or extract content from the platform;<\/li>\n\n\n\n<li>Misrepresent your identity or impersonate another person.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to suspend or terminate accounts that violate these Terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All Oukaap content, including lessons, texts, videos, audio files, exercises, designs, graphics, logos, course structures, downloadable files, and learning materials, belongs to Oukaap or its content providers unless otherwise stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may use the content for your personal learning only.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may not copy, reproduce, sell, redistribute, publish, modify, or create derivative works from Oukaap content without written permission.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. User Content<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you post comments, submit assignments, answer exercises, upload files, or send content through the platform, you remain responsible for what you submit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By submitting content, you give Oukaap permission to use it as needed to operate the platform, provide feedback, manage your learning experience, and improve our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You must not submit content that violates the rights of others or contains illegal, offensive, or harmful material.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Community and Communication Features<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oukaap may include comments, forums, groups, messaging, live sessions, or other communication features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We expect all users to communicate respectfully. We may remove content or restrict access if a user behaves in a harmful, abusive, discriminatory, or disruptive manner.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Third-Party Tools and Links<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oukaap may use or link to third-party tools, websites, payment systems, video platforms, plugins, or external learning resources.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are not responsible for the content, policies, availability, or practices of third-party services. Your use of those services may be subject to their own terms and privacy policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Certificates<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oukaap may offer certificates of completion for certain courses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless clearly stated otherwise, Oukaap certificates confirm participation or completion of a course on our platform. They do not represent an official academic degree, government certification, professional license, or accredited qualification.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Account Suspension or Termination<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may suspend or terminate your account if you violate these Terms, misuse the platform, fail to pay for a paid service, share restricted content, or create security or legal risks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may also request account deletion by contacting us at <a href=\"mailto:support@oukaap.com\"><strong>support@oukaap.com<\/strong><\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Disclaimer of Warranties<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oukaap is provided on an \u201cas is\u201d and \u201cas available\u201d basis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. We also do not guarantee that all content will meet your specific expectations or learning goals.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">17. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To the maximum extent permitted by law, Oukaap will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This includes, but is not limited to, loss of data, loss of access, learning interruptions, technical issues, or decisions made based on educational content.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms excludes liability where it cannot be excluded under applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">18. Changes to the Platform<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may modify, update, suspend, or discontinue any part of the website, courses, resources, pricing, or services at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When possible, we will try to communicate important changes that affect enrolled users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">19. Changes to These Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update these Terms and Conditions from time to time. When we do, we will update the \u201cLast updated\u201d date at the top of this page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your continued use of Oukaap after changes are posted means that you accept the updated Terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">20. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms are governed by the laws applicable to the operator of Oukaap, unless mandatory consumer protection laws in your country provide otherwise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a dispute arises, we encourage you to contact us first so we can try to resolve the issue amicably.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">21. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions about these Terms and Conditions, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Oukaap<\/strong><br><strong>Email:<\/strong> <a href=\"mailto:support@oukaap.com\">support@oukaap.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: July 8, 2026 Welcome to Oukaap. These Terms and Conditions govern your access to and use of oukaap.com\/en, &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"pmpro_default_level":"","_vibebp_attr":"","_vibebp_dimensions":"","_vibebp_responsive_height":"","_vibebp_accordion_ie_support":"","wpai_generated_summary":"","footnotes":""},"class_list":["post-5009","page","type-page","status-publish","hentry","pmpro-has-access"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Last updated: July 8, 2026 Welcome to Oukaap. 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